Privacy Policy

We collect information you provide directly to us when you request an estimate, schedule a service, or contact us. This may include:

• Name
• Phone number (941-303-5602)
• Email address (coastalmold18@gmail.com)
• Property address (1101 Tamiami Trail S, Venice, FL 34285) and details regarding water or mold damage

We use the information we collect to:

• Provide, maintain, and improve our restoration services.
• Process payments and communicate with insurance providers.
• Respond to your inquiries, customer service requests, and send scheduling updates.
• Comply with legal obligations.

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

• Service Providers: Trusted third parties who assist us in operating our business (e.g., payment processors, CRM software), bound by confidentiality obligations.
• Insurance Companies: When authorized by you to process claims.
• Legal Requirements: When required by law or to protect our rights and safety.

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions included in those messages or by contacting us directly.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date.